Error: "fs.ttu.edu took too long to respond" when attempting to sign in to an eRaider-authenticated service


Symptoms

You receive the error message below when signing in to an eRaider-authenticated website:

fs.ttu.edu took too long to respond

or

ERR_CONNECTION_TIMED_OUT

Cause

Unknown

It is believed that certain anti-virus software may be inserting lines into the hosts file causing a misdirect.

Resolution

  1. Open your local hosts file.

  2. Find and remove any line containing "fs.ttu.edu". Do not delete any other lines.

    Local hosts file showing a line with 192.168.0.1 fs.ttu.edu

  3. Save the hosts file.

Outcome

You are able to sign in using your eRaider username and password.