Symptoms
You receive the message below when attempting to scan a QR code to set up the Microsoft Authenticator app:
No usable data found.
Cause
You are using your phone's built-in camera app to scan the QR code.
Resolution
You should use the Microsoft Authenticator app to scan the QR code. Please follow Microsoft's instructions to properly get the prompt on the app to scan the QR code.
Outcome
The message "No usable data found" will no longer appear.