Keyboard Setup Assistant opens on your Mac when inserting a YubiKey


Symptoms

When inserting a YubiKey into your Mac's USB port, the Keyboard Setup Assistant opens.

Keyboard Setup Assistant window with a message stating that the Yubico device cannot be identified and options for “Quit” and “Continue

Cause

To allow the YubiKey to be compatible across multiple hardware platforms and operating systems, the YubiKey appears as a USB keyboard to the operating system. The first time you insert a YubiKey, the Keyboard Setup Assistant may open.

Resolution

No action is necessary. Simply close the Keyboard Setup Assistant.

For more details, please visit Yubico's support website at https://support.yubico.com/hc/en-us/articles/360013790279-The-YubiKey-as-a-keyboard.

Outcome

You can use your YubiKey for multifactor authentication.