Error: "You can't change your password here" in Microsoft 365


Symptoms

When attempting to change your eRaider password through Microsoft 365, you receive the following message:

You can't change your password here.

Your organization doesn't allow you to change your password on this site. Please change your password according to the method recommended by your organization, or ask your admin if you need help.

example screenshot

Cause

You must change your password through the eRaider Account Management System, not through Microsoft 365.

Resolution

To change your password, follow the directions in one of the articles linked below.

Outcome

Your eRaider password has been changed.