Error: "The webpage has a redirect loop" when signing in to Outlook on the web using Chrome


Symptoms

You receive the following message when attempting to sign in to your TechMail account at https://outlook.com/ttu.edu using Google Chrome:

The webpage has a redirect loop

example screenshot

Cause

Unknown

Resolution

There is no known resolution at this time.

Please contact ITĀ Help Central for assistance in troubleshooting this problem.

Workaround

You may be able to access your email by using a different browser, such as Edge or Safari. You can also access your email using various email apps on your mobile device or on your laptop/desktop, such as Microsoft Outlook.