Error: "We are not able to add you to the Emergency Notification Database"


When attempting to sign in at, you may receive the following error message:

We are not able to add you to the Emergency Notification Database. As a result, you will NOT be notified of a campus emergency using the TechAlert system. We are unable to add you at this time for one of the following reasons:

  • You are a student that is not enrolled in the current academic semester. (NOTE: If you are a student registered for a future semester, please return to this website on or after the 1st day of registration and update your emergency information);
  • You are a faculty member on leave a of absence; or
  • You are a research partner or vendor performing services for Texas Tech University.

The Emergency Notification database is campus alert system designed for those that are presently on campus. If you have further questions, please contact IT Help Central at 806.742.HELP.

example screenshot


For students to be included in TechAlert, you must be registered for an academic period (TTU, Law, or Vet). You should be automatically added in the TechAlert system 20 days prior to the first day of classes for the registered semester.

Some incoming freshmen may have been given fliers about this topic during orientation.


Wait until you are enrolled for classes for a current or upcoming semester. Then you may attempt to sign in to TechAlert again.


You will be able to update your emergency contact information in TechAlert.