Error: "Virus Download Blocked" when downloading a file


Symptoms

You receive the following error message when trying to download a file.

Virus Download Blocked

An attempt to download content infected with malware was detected and blocked. Please contact your system administrator if you believe this is in error.

File name: somefile.exe

example screenshot

Cause

The file you attempted to download is infected with a virus.

Resolution

Texas Tech University's security systems prevented your computer from becoming infected with a virus.

If you believe that the file is not infected with a virus, please contact IT Help Central with the details.

Outcome

Someone from IT Help Central will contact you with further information.