Symptoms
You receive the following error message when trying to download a file.
Virus Download Blocked
An attempt to download content infected with malware was detected and blocked. Please contact your system administrator if you believe this is in error.
File name: somefile.exe
Cause
The file you attempted to download is infected with a virus.
Resolution
Texas Tech University's security systems prevented your computer from becoming infected with a virus.
If you believe that the file is not infected with a virus, please contact IT Help Central with the details.
OUTCOME
Someone from IT Help Central will contact you with further information.