Error: "A password may not be reused within a 365 day period" when changing eRaider password


Symptoms

You receive the following message when attempting to set a new eRaider password:

A password may not be reused within a 365 day period.

EXAMPLE: From "Change Password" utility

eRaider "Change Password" screen showing the error message mentioned above

EXAMPLE: From "Forgot Password" utility

"eRaider Password Reset" screen showing the error message mentioned above

EXAMPLE: From eRaider Account Manager

eRaider Account Manager screen showing the error message mentioned above

Cause

The password you typed matches one of your eRaider passwords used during the past year. According to the eRaider password requirements, passwords from the last year may not be reused.

Resolution

No one at Texas Tech University or from anywhere else should ask for your password.

Review the "Requirements" section below the password fields. Ensure that the password you type meets all of the requirements, including using a password that you have not used during the previous year. Then, try again.

Outcome

You are able to complete the process of setting a password for your eRaider account.