You receive the following message when attempting to use the "Forgot Password" feature in eRaider:
Enter a valid Date of Birth mm/dd/yyyy
You must type the date of birth with two digits for the month, two digits for the day, and four digits for the year.
EXAMPLE: To enter the date March 5, 1900, you would type 03/05/1900.
No one at Texas Tech University or from anywhere else should ask for your password.
Type the birth date in the format mm/dd/yyyy.
You will no longer receive the error message.