Symptoms
You receive the following message when attempting to use the Forgot Password feature in eRaider:
Enter a valid Date of Birth mm/dd/yyyy
Cause
You must type the date of birth with two digits for the month, two digits for the day, and four digits for the year.
EXAMPLE: To enter the date March 5, 2000, you would type 03/05/2000.
Resolution
Type the birth date in the format mm/dd/yyyy.
Outcome
You have set a new eRaider account password.