Error: "Enter a valid Date of Birth mm/dd/yyyy" when attempting to reset your eRaider password

You receive the following message when attempting to use the Forgot Password feature in eRaider:

Enter a valid Date of Birth mm/dd/yyyy

example screenshot

You must type the date of birth with two digits for the month, two digits for the day, and four digits for the year.

EXAMPLE: To enter the date March 5, 2000, you would type 03/05/2000.

Type the birth date in the format mm/dd/yyyy.

You have set a new eRaider account password.