Symptoms
You receive one of the following messages from the eRaider system:
Your password has expired.
Your password has expired. Type your updated password and try again.
Cause
Your password has expired in accordance with the normal password expiration process,
or
your account was reset by Information Technology staff due to security reasons.
Resolution
No one at Texas Tech University or from anywhere else should ask for your password.
If your password simply expired, change your password at https://eraider.ttu.edu by clicking Forgot Password or Change Password.
If your account was reset by IT staff, use the setup code provided by IT staff to go through the account setup process.
Outcome
You are able to use eRaider services without receiving the message "Your password has expired."