Error: "The password must contain a mix of upper- and lower-case letters and at least 1 number"


Symptoms

You receive the following message when attempting to set an eRaider password:

The password must contain a mix of upper- and lower-case letters and at least 1 number.

EXAMPLE: Screenshot from "Change Password" utility:

example screenshot

EXAMPLE: Screenshot from "Forgot Password" utility:

example screenshot

EXAMPLE: Screenshot from eRaider Account Manager:

example screenshot

Cause

The password you typed does not meet the password criteria for the eRaider system.

Resolution

No one at Texas Tech University or from anywhere else should ask for your password.

Try setting a password again. Ensure that the password you typed contains at least one of each of the following:

  • Uppercase letter
  • Lowercase letter
  • Number

If you need assistance creating a password that you can remember which meets the criteria, here is some information that may be helpful.

Make the password difficult to guess but easy to remember. Substitute numbers or special characters for letters. Some examples are:

  • liveshrimp is a bad password.
  • L1veShr1mp is better and satisfies the rules, but setting a pattern of 1st letter capitalized, and i's substituted by 1's can be guessed.
  • L!v3sHr1Mp is far better, the capitalization and substitution of characters is not predictable.

Outcome

You are able to set an eRaider password once you type a password that meets the requirements.