Symptoms
During eRaider account setup, you receive the following message when clicking "Complete Account Set-Up":
Invalid Code Length
Cause
Unknown
Resolution
- It's possible that your account was set up anyway. Wait at least 15 minutes. Then, try signing in to eRaider Account Manager.
- If you cannot sign in, try resetting the password.
- If you are unable to sign in or reset your password, please go through the eRaider account setup process again using the same setup code.
Outcome
You are able to use your eRaider account.
If you still need assistance, please contact IT Help Central and specify the error message "Invalid Code Length" that you received. IT Help Central will investigate and provide assistance.