Error: "Invalid Code Length" during eRaider account setup


Symptoms

During eRaider account setup, you receive the following message when clicking "Complete Account Set-Up":

Invalid Code Length

example screenshot

Cause

Unknown

Resolution

There is no known resolution at this time.

Please contact IT Help Central and specify the error message that you received.


OUTCOME

IT Help Central will investigate and provide assistance.

Workaround

In the case that you are unable to sign in to the eRaider account or if the account has not yet been created, please redo the eRaider account setup process.