Symptoms
You received a mailing through the TTUS/TTU campus mail system (MailTech), but the mail stop number is incorrect, or you did not receive your mail because your mail stop number on the mailing was incorrect.
Cause
The HR information in the Banner system has an incorrect mail stop number stored for your records.
Resolution
Send an email to hrs.compensation.operations@ttu.edu with the information that needs updated.
OUTCOME
Once your information has been updated, it could take up to 72 hours before changes take effect on all systems. After that time, new mailings through MailTech should reflect the information you provided.
If the problem persists, contact Justin White, Mailing Services at TTUHSC at justin.l.white@ttuhsc.edu or 806-743-2021. (Even though Mr. White is a TTUHSC employee, he is still the contact for TTUS and TTU employee mail stop questions.)