Blank page after opening the Texas Tech Mobile app


Symptoms

After opening the Texas Tech Mobile application, you see a blank page with the menu icon:

example screenshot

Cause

Cause #1

You either have a weak Internet connection or no Internet connection at all.

Cause #2

You have corrupted data or a corrupted cache on your device

Resolution

Resolution for Cause #1

Ensure that you have a solid Internet connection, either through Wi-Fi or a cellular data network.

Resolution for Cause #2

Clear the data and cache from the application settings on your phone.


OUTCOME

You will be able to use the app without problems.

Workaround

1) Delete the application:

2) Install the app again from your device's app store.