Symptoms
You receive the following error message when signing in to Cornerstone:
Single-Sign-On Error
An attempt to authenticate using Single-Sign-On has failed. Please contact your network administrator to resolve this malfunction.
Cause
The error is typically caused when the employee's data has not yet been transferred to the Cornerstone system. This is usually due to the employee's Electronic Personnel Action FormĀ (ePAF) not being completely processed.
Resolution
Wait for the employee's ePAF to finish processing. Note that it may take 24-48 hours after completion for the employee's data to transfer to all systems. Otherwise, contact the Cornerstone administrators at hrs.systems@ttu.edu.