Error: "Unable to reach WEPA servers. Please check your internet connection."


Symptoms

You receive the following error message while using the wēpa printing kiosks:

Unable to reach WEPA servers. Please check your internet connection.

The error shows in a window on the WEPA printer screen

Cause

Unknown

Resolution

Please contact IT Help Central for assistance.

Outcome

IT Help Central will troubleshoot the problem and attempt to provide assistance.