Error: "OLE DB Error 80040e09" when accessing form to request eRaider Web Sign-in


Symptoms

When accessing the form to request eRaider Web Sign-inĀ (eRWS) services for your web application, you receive the following message:

OLE DB Error 80040e09

Cause

Frames and browser session problems

Resolution

1) Close all your open windows for the particular web browser that you are using.

2) Open a new instance of your browser.

3) Browse directly to https://www.net.ttu.edu/esi without going to any other websites.

4) When prompted for authentication, sign in using your eRaider account.

5) If you still cannot access the website, clear the history, cache, and cookies for your browser. Then, repeat StepsĀ 2-4 to try again.


OUTCOME

You will be able to access the website to register a new application for eRaider Web Sign-in.