Error: "You've reached your sign-in limit" when attempting to sign in to an Outlook app


Symptoms

You receive the following error message when attempting to sign in to an Outlook app:

You've reached your sign-in limit

To continue on this device, please sign out of Office on another device using your Microsoft account portal.

example screenshot

Cause

You have signed in to Outlook on more than five devices. With Microsoft 365, you can install Office on all your devices and sign in to Outlook on five devices simultaneously. This includes any combination of desktop computers, laptops, tablets, and phones.

Resolution

Sign out of Outlook on another device.


OUTCOME

You will be able to sign in on your preferred device.