Error: "This device doesn't meet the security requirements set by your email administrator" when using Windows Mail to access TechMail


Symptoms

When using the Windows Mail app to access your TechMail account, you receive the following message:

This device doesn't meet the security requirements set by your email administrator.

example screenshot

You are unable to access your TechMail account using the Windows Mail application and see the error message listed above. You may also receive notifications stating, "Your work or school requires this to device to be encrypted."

Cause

Devices and applications that access TechMail via the ActiveSync configuration need to have encryption enabled. This error message appears when encryption is not enabled on the device.

Resolution

There is no known resolution at this time.

Workaround

Instead of using the Windows Mail app, consider installing Microsoft Outlook or accessing your email through Outlook on the web.