Error: "You have entered an invalid E-mail address or password" on the Red Raider Orientation website


Symptoms

You receive the following message when attempting to sign in to the faculty/staff portion of the Red Raider Orientation website at https://secure1.vzorientation.com/ttu/controlpanel/signin.aspx:

You have entered an invalid E-mail address or password.

example screenshot

Cause

You may have entered an invalid email address or password.

Resolution

The faculty/staff portion of the Red Raider Orientation website does not use eRaider for authentication. For assistance with this portion of the website, please contact Zach Manning at zach.manning@ttu.edu.