Error: "Network issues are preventing your connection. Please try again." in Citrix Receiver


Symptoms

Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server.
Network issues are preventing your connection. Please try again. If the problem persists, please call your help desk.

example screenshot

Cause

Unknown

Resolution

Please contact IT Help Central for assistance. IT Help Central will assign a request or incident in your name to the administrators of the Citrix Receiver system to investigate the problem.