Error: "Access denied" when attempting to sign in to FootPrints Service Core


Symptoms

You receiving the following message when attempting to sign in to FootPrints Service Core at www.footprints.ttu.edu.

Access denied

example screenshot

Cause

Unknown

Resolution

There is no known resolution at this time. Please contact IT Help Central for assistance.


OUTCOME

IT Help Central will troubleshoot the problem and attempt to render assistance.