You may see the following message when attempting to sign in to Blackboard Collaborate Ultra:

The username or password is incorrect.

Blackboard Collaborate Ultra is not an eRaider-authenticated site.

Request a Blackboard Collaborate Ultra account.

Make sure you are typing in your password correctly.

If you are not certain of the password, use Blackboard Collaborate Ultra's forgot password tool.

Outcome

You will be able to sign in to Blackboard Collaborate Ultra.