Banner Admin icon missing in Raiderlink


Symptoms

The "Banner Admin" icon is missing from your toolbar in Raiderlink. This icon should appear for anyone who can sign in and work within Banner Admin.

Cause

Unknown

Resolution

Contact IT Help Central. IT Help Central will assign a request in your name to system administrators.


OUTCOME

System administrators will research the situation and provide additional information to IT Help Central regarding why your Banner Admin button is missing.

Workaround

You may browse directly to https://banneradmin.texastech.edu as an alternative to going through Raiderlink.