Error: "Please use the Paste Image from clipboard button" in FootPrints Service Core 11


Symptoms

You receive the following message when attempting to paste an image into the Description & Resolution field in FootPrints Service Core:

Please use the Paste Image from clipboard button.

example screenshot

Cause

You attempted to paste an image into the rich text field by using Ctrl+V on your keyboard or by right-clicking and choosing Paste.

Resolution

To paste images into the rich text field, you should use the button "Paste image from clipboard". For details, please see About Java features and the WYSIWYG rich text field in FootPrints Service CoreĀ 11.

example screenshot


OUTCOME

You will no longer receive the error message if you paste images using the 'Paste image from clipboard' button.