Error: "Emails do not match" when attempting to set contact information in eRaider Account Manager


Symptoms

You may receive the following message in the eRaider system when attempting to set an alternate email:

* Emails do not match

example screenshot

Cause

The email addresses you typed into the two fields do not match.

Resolution

Check the email addresses to make sure they are exactly the same.


OUTCOME

The error message will disappear automatically when the addresses match and you click into another field or click a blank area of the web page.