Error: "You've tried to sign in too many times with an incorrect email address or password" when signing in to Skype


Symptoms

You receive the following message when attempting to sign in to Skype:

You've tried to sign in too many times with an incorrect email address or password.

example screenshot

Cause

You may have tried to sign in to Skype or your Microsoft account too many times with an incorrect email address or password.

Resolution

Any links or information in this article are merely provided as a convenience or informational resource. They do not imply nor represent an endorsement by Texas Tech University or its affiliates. For additional assistance, please contact the manufacturer/provider of the product/service or your preferred third-party support provider.

Please contact Microsoft for any assistance with your Microsoft account or with the consumer version of Skype.

If you are attempting to sign in to TTU Unified Communications, you must use the Skype for Business software rather than Skype.


OUTCOME

You will be able to sign in to Skype.