Unable to delete TTU account from Windows Settings under "Email & app accounts"


Symptoms

Your TTU account is listed in Windows under Settings > Accounts > Email & app accounts. You would like to delete it. However, if you click the "Manage" button you are taken to the eRaider sign-in page. You're unable to sign in because your eRaider and TechMail account is either disabled or deleted.

Cause

You need to disconnect your TTU account in Windows first.

Resolution

  1. Open Settings.

  2. In the left-hand menu, click Accounts.

    In the Settings menu, "Accounts" is highlighted to be selected

  3. Click Access work or school.

    In the accounts menu, "Access work or school" is highlighted to be selected

  4. Click once on your TTU account.

    In the access work or school menu, the TTU account is highlighted to be selected

  5. Click Disconnect.

    Under the TTU account, disconnect is highlighted to be clicked

Outcome

Your TTU account has been removed.