Unable to specify physical location for emergency 911 service in Skype for Business mobile app


Cause

According to Microsoft, this feature is not available in Skype for Business on mobile devices.

Resolution

There is no known resolution at this time.

Workaround

When you place a 911 call using Skype for Business on a mobile device, it is answered by National Transfer Center for VoIP. The operator will ask if you need police, fire, or ambulance assistance. The operator will request your address location in order to transfer you to the appropriate local emergency service.


OUTCOME

If a TTU address is provided, the operator will transfer the call to Texas Tech Police Department dispatch.