Error: "Guest are not allowed" when attempting to access courses in Blackboard Learn


Symptoms

You receive the following error when attempting to access a course where you are the instructor or student:

Guest are not allowed

Cause

Unknown

Resolution

There is no known resolution at this time.

Workaround

1) Ensure you are set as an instructor or student for the course.

2) Clear cache and cookies.

3) Try using a different web browser.

4) Try using a different device.

Outcome

You may be able to access the course through a different browser or device.