Symptoms
Cannot connect to TTU server or computer
Cause
There may be a problem with WINS or DNS.
Resolution
Connect using the full computer name (e.g., server.ttu.edu) or its IP address.
If you are unable to connect to a server or other computer using the computer name, try using the full computer name or IP address.
EXAMPLE: If you cannot connect to TechShare by using \\techshare, you might try using \\techshare.ttu.edu.
IT Help Central can assist you with finding the full computer name or IP address on Texas Tech servers. Most servers at TTU will end in one of the following:
- .ttu.edu
- .texastech.ttu.edu
- .tosm.ttu.edu
- .net.ttu.edu
- .ttuhsc.edu
You can look up a full computer name or IP address using nslookup.
OUTCOME
You will be able to connect using the fully-qualified DNS name of the system or by using its IP address.