Error: "There appears to be an error with the information in your Banner personnel record" when signing in to electronic Performance Management (ePM) System


Symptoms

You may receive the following error while using the ePM system.

There appears to be an error with the information in your Banner personnel record.
Please contact Human Resources Compensation and Operations at hrs.compensation.operations@ttu.edu and notify them that you experienced this error.
Providing your supervisor's name with the email will aid resolving the error in a more timely manner.

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Cause

Unknown

Resolution

Please contact Human Resources Compensation and Operations at hrs.compensation.operations@ttu.edu and notify them that you experienced this error. Providing your supervisor's name with the email will aid resolving the error in a more timely manner.


OUTCOME

Human Resources will investigate the matter.