You receive the following error message when setting up your eRaider account:

User Record Already Exists

The account information you entered matched an account already in the eRaider database. The eRaider system will not create an account if certain pieces of information match an existing account.

Use the back button in your browser to go back to the beginning of the eRaider account setup process. Go through the setup steps again, and carefully ensure along the way that each bit of information entered is absolutely correct.

If you continue to experience the error and you are certain that the information entered is correct, it may be that your account was already set up. In this case, you may use the Forgot Username and Forgot Password features of eRaider to recover your account information.

If further assistance is needed, please contact IT Help Central.

Outcome

You have gained access to your eRaider account.