You receive the following message when attempting to set up your eRaider account:

Cannot Create Account From This IP Address

You cannot set up a new eRaider account from the same IP address that was used to authorize the account.

Try setting up the account from a different computing device.

If you are not trying to set up the account from the same computer where the account was authorized, contact IT Help Central with the details of the error message. IT Help Central will work with eRaider system administrators to troubleshoot the problem and provide resolution.

Outcome

You will be able to set up the new eRaider account.