You receive the following message when attempting to use the Forgot username feature at https://eraider.ttu.edu.

You have not set contact information. Please contact your institution's IT customer support department.

You have not set a contact phone number for your eRaider account. Most likely, this is because your eRaider account has not been set up yet.

Go through the process to set up your account.

OUTCOME

The setup process will prompt you for contact information.