Error: "You have encountered an error in the system. If problems persist, please contact the IT Help Desk at your institution"


Symptoms

You receive the following error message in the eRaider system:

You have encountered an error in the system. If problems persist, please contact the IT Help Desk at your institution.

example screenshot

Cause

Unknown

Resolution

1) Try basic browser troubleshooting.

2) If you were unable to resolve the problem using browser troubleshooting, please submit an eRaider assistance request.

Outcome

ITĀ Help Central will investigate the problem and may involve eRaider administrators, as necessary.