Page reloads when attempting to sign into an eRaider-authenticated website


Symptoms

When typing your credentials into an eRaider authenticated website and clicking Sign in, the page reloads with the username and password fields blank.

Cause

Your browser may have JavaScript or cookies disabled. Even enabling your browser to accept third-party cookies may be required in some cases, depending on the website to which you are authenticating.

Resolution

Check your browser's settings to ensure that JavaScript is enabled and that cookies are enabled. If cookies are enabled, try enabling third-party cookies.