Blackboard refreshes constantly and/or unexpectedly


Symptoms

Blackboard will refresh constantly and/or unexpectedly. Proctorio web extension is also installed with a version older than 1.4.21246.1.

Cause

This was caused by Proctorio web extension's on version older than 1.4.21246.1.

Resolution

1) Ensure the browser you are using is up-to-date.

2) Uninstall the Proctorio web extension. If you no longer need the Proctior web extension, you can stop here.

3) If you still need the Proctorio web extension, re-download and install it. Version 1.4.21246.1 or later will be installed. The problem was fixed in this version.


OUTCOME

Blackboard should stop refreshing constantly or unexpectedly.