Error: "Session Trouble" in FootPrints Service Core


You receive the following error when accessing FootPrints:

Session Trouble


Cause #1

You attempted to access FootPrints through an invalid address rather than going to For instance, the address you used might be a bookmark that begins with "".

Cause #2

Your browser is restricting cookies due to its security settings.


Resolution #1

Access FootPrints by going directly to, or make sure the link you're using begins with "" rather than "".

Resolution #2

Make sure your browser is set to allow cookies. Even though some browsers are set to allow some cookies, they may be restricting cookies from sites other than the explicit site you are visiting. Try adjusting your browser's cookie settings and then try accessing FootPrints again.


You will be able to sign in to FootPrints Service Core.