Error: "Your information is not yet available in Banner" when accessing Raiderlink


You receive the following error message when attempting to access Raiderlink:

Your information is not yet available in Banner. Come back tomorrow as user information gets updated every night. If the problem persists, submit a ticket to IT Help Central.

example screenshot


Your information has not been updated in Banner to reflect your current affiliation.


Please wait 24-48 hours for the system to reflect the correct information. If the problem persists, please contact IT Help Central.