You receive the following error message when trying to access Adobe software from https://www.depts.ttu.edu/itts/software.

Hello, your_name!

Unfortunately, you do not meet the eligibility requirements.

Creative Cloud is only available to TTU/HSC Faculty and Staff.

Adobe Creative Cloud is not available for you at this time due to your role at Texas Tech University.

Your account is not eligible for a Creative Cloud license. Please see Availability of Adobe software at Texas Tech University for details about which roles at TTU are licensed for the Adobe Creative Cloud software.

If you believe that you've received this message in error, please contact IT Help Central to ensure that your account has the proper affiliation.

Outcome

You will be able to access Creative Cloud if your eRaider account has an affiliation licensed for this service.