Symptoms
Google Chrome shows a black screen when opening any website.
Cause
Unknown
Resolution
Resolution A: Disable hardware acceleration
- Create a Chrome shortcut on your Desktop (if you don't already have one).
- Right-click the shortcut and choose Properties.
- Click the Shortcut tab.
- Under the "Target" section, add the following text:
-disable-gpu
NOTE: Be sure to add the space at the beginning of the text, just before the hyphen. - Click Apply, and then click OK.
- Open Chrome and click the "More" icon in the top right-hand corner (vertical ellipsis button).
- Click Settings.
- Scroll the the bottom of the page and click Advanced.
- Under the "System" section, find Use hardware acceleration when available and click the toggle to disable it.
- Exit all Chrome browsers and open a new browser. If Resolution A does not work, move on to Resolution B.
Resolution B: Disable plug-ins
- Open Chrome, and click the "More" icon in the top right-hand corner (vertical ellipsis button).
- Point to More tools, and then click Extensions.
- Disable all extensions by clicking the toggle beside each one.
- Exit all Chrome browsers and open a new browser.
Outcome
You are able to use Chrome normally.