Symptoms
Google Chrome shows a black screen when opening any website.
Cause
Unknown
Resolution
Resolution A: Disable hardware acceleration
A1) Create a Chrome shortcut on your Desktop (if you don't already have one).
A2) Right-click the shortcut and choose Properties.
A3) Click the Shortcut tab.
A4) Under the "Target" section, add the following text:
-disable-gpu
NOTE: Be sure to add the space at the beginning of the text, just before the hyphen.
A5) Click Apply, and then click OK.
A6) Open Chrome and click the "More" icon in the upper right-hand corner (vertical ellipsis button).
A7) Click Settings.
A8) Scroll the the bottom of the page and click Advanced.
A9) Under the "System" section, find Use hardware acceleration when available and click the toggle to disable it.
A10) Exit all Chrome browsers and open a new browser.
If Resolution A does not work, move on to Resolution B.
Resolution B: Disable plug-ins
B1) Open Chrome, and click the "More" icon in the upper right-hand corner (vertical ellipsis button).
B2) Point to More tools, and then click Extensions.
B3) Disable all extensions by clicking the toggle beside each one.
B4) Exit all Chrome browsers and open a new browser.
Outcome
You are able to use Chrome normally.