Videos on Mediasite redirected to Blackboard Learn course page


Symptoms

When you click a presentation link inside of the Blackboard course, you are redirected to the Blackboard course page.

Cause

Unknown

Resolution

NOTE: Only the owner of the course can access the Control Panel to get this fixed. Please get in contact with your course instructor if you are a student experiencing this problem.

1) Sign in to Blackboard Learn.

2) Open the course that is experiencing the problem.

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3) On the left-hand side, click Control Panel.

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4) Click Course Tools.

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5) Click Mediasite Options.

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6) Without making any changes to the settings, click Submit.

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Outcome

Mediasite links will no longer redirect you to the Blackboard Learn course page.