Error: "An error occurred" when browsing to and signing in


You received the following error message when browsing to and signing in:

An error occurred.

An error occurred. Contact your administrator for more information.

Error details

  • Activity ID: 00000000-0000-0000-5701-0080000c00bf
  • Relying party:
  • Error time: Thu, 01 Nov 2018 13:13:31 GMT
  • Cookie: enabled
  • User agent string: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; wbx 1.0.0; Zoom 3.6.0)

example screenshot

NOTE: Some of the details in your message may differ, such as the error time, User-Agent string, and so forth.


You are a member of too many groups to pass the information successfully to


Sign in to Outlook on the web using the correct link instead of the old link (