Symptoms
You receive the following message when trying to set up a new eRaider account:
Information Entered Does Not Match Existing Records - 001
Cause
The setup code you typed was within correct parameters (only numbers, and between 6-8 digits). However, the code did not match the code on file in the eRaider records for your account.
Resolution
Type the correct setup code for your account. Then, click Confirm.
TIP: When typing the code, double-check it against what was provided to you by Texas Tech University.
Outcome
You will be able to complete the eRaider account setup process.