Error: "Information Entered Does Not Match Existing Records - 001" when setting up your eRaider account


You receive the following message when trying to set up a new eRaider account:

Information Entered Does Not Match Existing Records - 001

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The setup code you typed was within correct parameters (only numbers, and between 6-8 digits). However, the code did not match the code on file in the eRaider records for your account.


Type the correct setup code for your account. Then, click Confirm.

TIP: When typing the code, double-check it against what was provided to you by Texas Tech University.

example screenshot


You will be able to complete the eRaider account setup process.