There are multiple possible causes for failed connections to the TTU Res Halls Wi-Fi, even if the connection was configured correctly.

1) Make sure that your computer's date, time, and time zone settings are correct.

2) Click the Start button in the bottom left-hand corner of your screen and type "Network and Sharing Center". Do not press Enter. When "Network and Sharing Center" appears in the search results, click on it to open it.

3) On the left-hand side of the window, click Change adapter settings.

4) Right-click "Wi-Fi" and choose Disable.

5) Right-click "Wi-Fi" again and choose Enable. Check to see if the problem has been resolved. If not proceed to the next step for additional troubleshooting.

TIP: If you connect to TTU Res Halls Wi-Fi in one location and then move locations, your device may attempt to maintain its connection with the wireless access point at the previous location. This can result in a slow connection or the appearance that there is no connection at all. To resolve the problem, simply disable Wi-Fi on your device and enable it again using the steps above. This will cause your device to re-establish a Wi-Fi connection using the closest access point.

6) Press the Windows key  +I combination on your keyboard to open your Windows 10 settings. Then, click Network & Internet.

7) Click Wi-Fi in the left-hand pane, and then click Manage known networks under "Wi-Fi."

8) Find the TTU Res Halls Wi-Fi option and click on it once to select it. Then, click Forget.

9) In the bottom left-hand corner of your screen, click the Start button and type "Network and Sharing Center". Do not press Enter. When "Network and Sharing Center" appears in the search results, click on it to open it.

10) Click Set up a new connection or network.

11) Choose Manually connect to a wireless network, and then click Next.

12) Configure the following settings. Then, click Next.

• Network name: TTU Res Halls
• Security type: WPA2-Personal
• Encryption type: AES

13) Click Change connection settings.

14) Click the Security tab. Ensure that "Choose a network authentication method" is set to Microsoft: Protected EAP (PEAP). Then, click Advanced settings.

15) Ensure "Specify authentication mode" is set to User authentication. Then, click OK to return to TTU Res Halls Wireless Network Properties.

16) Click Settings.

17) Configure the following settings. Then, click Configure.

• Verify the server's identity by validating the certificate: Ensure the box is checked.
• Trusted Root Certification Authorities: Ensure that "InCommon RSA Server CA" is checked
• Select Authentication Method: Secured password (EAP-MSCHAP v2)

  

18) Ensure the box for "Automatically use my Windows logon name and password (and domain if any)" is not checked. Then, click OK.

NOTE: If you normally sign in to your computer with your eRaider credentials, leave this box checked.

19) Click OK in the "Protected EAP Properties" window.

20) Click OK again.

21) On the Windows desktop, click the network icon in the bottom right-hand corner of your screen.

22) Click TTU Res Halls.

23) Click Connect.

24) Type the TTU Res Halls password into the field and click Next.

Outcome

Your computer will connect to the TTU Res Halls wireless network.