Symptoms
You receive the message below in eRaider Account Manager under the TTU Active Directory screen.
The Department/Reception Phone Number below is different than your department's main number. To set your Department/Reception number to (806) 742-1111 click the Sync button and then Update Information.
NOTE: The phone number in the message will vary based on department.
Cause
The department/reception phone number is different than your department's main number.
Resolution
Click Sync and then Update Information to fix the Department/Reception Phone Number field.
1) Click the Sync button.
2) Click Update Information.
Outcome
You should receive a message stating, "Active Directory Update Successful!"