Prompted to trust certificate when attempting to join eduroam Wi-Fi on your iPhone


Symptoms

You receive the following message when your iPhone attempts to connect to the eduroam wireless network:

dot1x.utexas.edu

Issued by InCommon RSA Server CA 2

Not Trusted

NOTE: The name of the certificate (the part in bold) will vary depending on your home institution.

Cause

Your home institution may use a self-signed certificate for eduroam which may not be recognized by the certificate authorities on your mobile device.

Resolution

Tap Trust.

TIP: You can view the certificate details by tapping More Details.

Certificate screen with the 'Trust' button selected.

Outcome

Your iPhone is connected to eduroam.

Wi-Fi settings showing the device is connected to the eduroam network, with the checkmark and signal strength highlighted.