Error: "Cannot Get Mail" or "The connection to the server failed" on your iPhone or iPad


You receive the following error message on your iPhone or iPad:

Cannot Get Mail

The connection to the server failed.

example screenshot


Your device was not able to make a successful connection to the TechMail servers.


Go through our troubleshooting guide for TechMail problems on iPhone or iPad.


You are able to successfully send and receive email on your iPhone or iPad.