Error: "Please add a contact phone number" while attempting to use eRaider services


Symptoms

You receive the following message when attempting to use eRaider services:

Please add a contact phone number

Having an external phone number on file provides your account with additional security.

example screenshot

Cause

All eRaider accounts must have a verified contact phone number specified.

Resolution

Click the link which reads "Click here to add your phone number". Then, follow through the process to add a phone number.

TIP: If you do not have a phone number to add to your account, please review the alternatives available.


OUTCOME

You will no longer receive the message "Please add a contact phone number".